7e7799's Privacy Policy

1. Scope of Data Collection

We may collect various types of information from you. This information falls into two main categories: information you provide directly and information collected automatically while you use our platform.

1.1 Information You Provide

When you register or use services on 7e7799, we may collect the following information:

• Full name and date of birth (for age verification — only those aged 21 or above may open an account)
• Email address and mobile number
• Payment information — required details for bKash, Nagad, Rocket, or bank accounts
• National ID card or passport details for identity verification (where applicable)
• Information you provide during communications and support

1.2 Automatically Collected Information

When you visit our website, the following information may be collected automatically:

• IP address and device type
• Browser type and version
• Pages visited and activity logs
• Information collected through cookies and similar tracking technologies
• Connection time and session duration

2. Purpose of Data Use

7e7799 uses your information only for specific and legitimate purposes. Your information is used on our platform for the following reasons:

• Account Management: To create, verify, and manage your account.
• Financial Transaction Processing: To complete deposits and withdrawals via bKash, Nagad, Rocket, and bank transfers.
• Customer Support: To resolve your questions and complaints.
• Security and Fraud Prevention: To detect unauthorized access and suspicious activity.
• Age Verification: To prevent those under 21 from using the platform.
• Regulatory Compliance: To meet applicable legal and regulatory obligations.
• Service Improvement: For statistical analysis to improve the user experience.
• Communications: To send platform updates, bonus offers, and important notifications.

3. Data Storage and Security

The security of your information is one of 7e7799's highest priorities. We apply industry-standard security measures to keep your personal and financial information secure.

3.1 Technical Security Measures

• 256-bit SSL encryption is used for all data transmissions.
• Payment information is stored in encrypted form and is never displayed directly.
• Servers are protected by secure firewalls and anti-malware systems.
• Regular security audits and vulnerability assessments are conducted.
• Two-factor authentication is available for account access.

3.2 Data Retention Period

We retain your information only for as long as necessary to fulfil the purpose for which it was collected, or as required by legal obligations. Even after your account is closed, certain information may be retained for a defined period for legal and regulatory reasons.

4. Sharing Information with Third Parties

7e7799 does not sell, rent, or commercially provide your personal information to third parties. However, information may be shared in the limited circumstances described below:

4.1 Service Provider Partners

Limited information may be shared with selected third-party service providers for payment processing, identity verification, and technical infrastructure support. These partners operate under strict confidentiality agreements and may use your information only to provide the specified services.

4.2 Legal Obligations

We may be required to provide information to comply with applicable laws in Bangladesh, court orders, or directions from competent authorities. In such cases, we will provide only the information legally required.

4.3 Fraud Prevention and Security

Information may be shared with relevant agencies to ensure platform security, prevent money laundering, or detect other illegal activity.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies. Cookies are small data files stored in your browser that help us remember information about your visit.

5.1 Types of Cookies and Their Use

• Essential Cookies: Essential for maintaining login sessions and security.
• Functional Cookies: To remember your preferences and language settings.
• Analytical Cookies: To collect website usage statistics and make improvements.

You can disable cookies from your browser settings. However, doing so may limit some functionality of the website.

6. Your Rights

As a 7e7799 user, you have the following rights:

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You may request correction of inaccurate or incomplete information.
• Right to Erasure: In certain circumstances, you may request deletion of your personal information, though legal retention obligations may apply.
• Right to Restrict Processing: In certain circumstances, you may request that processing of your information be restricted.
• Right to Withdraw from Marketing Communications: You may request to stop receiving promotional emails at any time.

To exercise these rights, contact our support team via live chat or email.

7. Protection of Minors

7e7799 strictly prohibits anyone under the age of 21 from creating an account or using the platform. We carry out an age verification process at the time of account registration. If we become aware that a minor has provided information, we will immediately delete that information and close the account.

Parents are requested to monitor their children's internet use. If you suspect that a minor is using our platform, please inform us immediately.

8. International Data Transfers

In some cases, your information may be stored or processed on servers located outside Bangladesh. In such cases, we ensure that the transferred information is processed in accordance with the protection standards described in this privacy policy. We work only with service providers that maintain adequate data protection measures.

9. Policy Changes and Updates

7e7799 may update this privacy policy from time to time. Whenever significant changes are made, we will publish a notice on the website and update the "Last Updated" date at the top of the policy. Continued use of the platform after changes are made will be considered your acceptance of the updated policy.

For significant changes, if your email address is registered, we will attempt to notify you directly.

10. Links to Other Websites

Our platform may sometimes contain references to third-party websites. 7e7799 is not responsible for the privacy practices or content of these external sites. You are advised to read the privacy policy of any other website before visiting it.

11. Responsible Gaming and Data Protection

7e7799 places the highest importance on responsible gaming. As part of our privacy policy, we use information about users' gaming behaviour to identify problematic gaming patterns and provide assistance where needed. Information collected for this purpose is kept under strict confidentiality.

To learn more about responsible gaming, read our Responsible Gaming page.

12. Contact Us

For any questions or complaints about this privacy policy, or to exercise your data rights, please contact us using the methods listed below: